![]() ![]() If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" and this will also help other community members with similar issue. Please perform these steps patiently and let me know how it goes If you see it Click on it and click Remove at the bottomġ1.) Select Apply and Ok on the Print Server Properties windowsġ3.) Restart the computer and download the Full Feature Software and the Firmware from Here and follow the onscreen Instructions (Note: there is a space in between “printui.exe” and “/s”)ĩ.) Look for HP Printer driver. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’Ħ.) Open up the run command with the “Windows key + R” key combo.ħ.) Type printui.exe /s and click Ok. Wait until the warm-up period finishes and your printer is idle and silent before you proceedġ.) In Windows, search for and open Programs and featuresĤ.) In Windows, search for and open Devices and printersĥ.) In the Devices and Printers windows look for your HP printer. The printer lights might flash, and the carriage might move. The printer might go through a warm-up period. (8) Turn on the printer, if it does not automatically turn on. Manufacturers HP HP Photosmart 5520 Automatic Driver Updates Supported Operating Systems Windows 11, Windows 10, Windows 10 (64 bit), Windows 8.1, Windows 8. (7) Reconnect the power cord to the rear of the printer. NOTE: HP recommends connecting the printer power cord directly to the wall outlet. (6) Plug the power cord back into the wall outlet. (4) Unplug the power cord from the wall outlet. (3) With the printer turned on, disconnect the power cord from the rear of the printer. ![]() (2) Wait until the printer is idle and silent before you continue. (1) Turn the printer on, if it is not already on. Let's start with a Printer Reset and restart your Router Are you connected to the printer using wifi or USB, could do with more information. Have you downloaded the updated drivers and software from HP, where / how are you trying to take the scan. You will be able to connect the printer to a network and print across devices. 2 I have the same printer HP 5520, every windows 10 PC can scan from it just fine. Get started with your new printer by downloading the software. I suggest you uninstall the printer driver from Root level, download the Full Feature Software and the Firmware once again Welcome to the HP Official website to setup your printer. I see that you have already performed all the crucial troubleshooting steps I appreciate all your efforts and expertise in troubleshooting this issue I have gone through your post and I would like to help This is a great place to get support, find answers and tips. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]()
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